For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at: Contact Email Address: support@theagelessclinic.com
Privacy Policy
On this page of the website, the term ‘theagelessclinic.com’ or ‘us’ or ‘we’ refers to the owner of the website, theagelessclinic.com, and entities within the Ageless company. The term ‘you’ refers to the user or viewer of our website, or the client as the context requires.
Data & Privacy Policy
At theagelessclinic.com, we guarantee that all the data you send to us is processed fairly and lawfully, and with due skill and care. We will also guarantee you that the data you submit is solely used in accordance with the purposes as set out in this policy.
Collection and Use of your Personal Information
The theagelessclinic.com collects and uses your personal information, medical details where relevant and other information pertaining to your consultation to perform services / treatments which you have requested. Personal data will generally consist of your name, contact details and other information related to your consultation or purchase history. theagelessclinic.com will confirm your consent for us to hold your personal information before it is stored and processed. The personal data will be requested, stored, processed, used and disclosed by theagelessclinic.com to:
- To assess suitability of treatments / services
- To conduct your treatment efficiently
- To ensure the highest levels of safety
- To maintain the highest level of customer service
Where we have a bona fide requirement by law to disclose it to third parties in relation to the detection of crime, the collection of taxes or duties, in order to comply with any applicable law and court orders
To ensure adequate resolutions and continuity for the client on any issues which may arise
Technological advancements and potential future treatments / services (this may be applicable for clients which may have been previously unsuitable for some of the treatments and services)
To conduct essential correspondence
Promote relevant offers on our services and treatments for marketing purposes
This list is not exhaustive and we may seek to process, use or disclose your information for any other purpose which has not been listed above always with your explicit consent.
We reserve the right to assign your data to a third party in the event of a sale, merger, liquidation, receivership or transfer of all the assets of our company in circumstances where the third party agrees to observe the terms of this Privacy Policy. theagelessclinic.com will notify you of such circumstances and you will be afforded an opportunity to opt-out.
We will use our best endeavors to guarantee that all Personal Data that you have submitted to us is maintained and up to date. However, it is your responsibility to inform us of any changes to your Personal Data (and medical if applicable) to ensure that it is up to date.
Where we currently hold personal information about you, you may at any time request that we modify, update, erase or provide a copy of this information to you. All such deletions and date updates should be sent to support@theagelessclinic.com from the email address of record and these will be actioned within thirty days upon receival of all relevant details and you will receive confirmation that this has been completed. We may only refuse your request where we are legally obliged to do so. Where your request has been refused we will provide you with reasons for this refusal. We will then hold such data for only if it is necessarily required by law.
Security of Your Information
We are committed to the protection of Personal Information submitted to us. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. While theagelessclinic.com takes all due care in ensuring the privacy and integrity of the information that you provide, we recognise that no data transmission over the Internet can be guaranteed to be 100% secure. The possibility exists that this information could be unlawfully observed by a third party while in transit over the Internet. theagelessclinic.com accepts no liability should this occur.
Cookie Policy
What are Cookies?
A cookie is a small text file, which often includes a unique identifier that is sent to your computer browser from a website’s computer and is stored on your computer’s hard drive. Some cookies are only placed on your device for the time you are browsing the website. Others may be stored on your device and sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. Your browser only allows a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. You can find more information about cookies, at www.allaboutcookies.org.
theagelessclinic.com & Cookies
Our policy is to use cookies only to improve the way we do business with you or when they’re essential for our service to work. We specifically do not use cookies to store sensitive details other data that could be used to identify you as an individual. theagelessclinic.com uses cookies and similar small bits of software to improve the performance and enhance the user experience of our website. The use of cookies is common practice on the majority of websites. Without these cookies many of the functions required to enable our users to make purchases would not be available. The types of activities we may use cookies for are to:
Store details that help you to manage accounts such as user login details.
Find out how people use our sites, such as how often they visit, which pages they go to, and which links they click on, so that we can improve our sites.
Help us to provide relevant information, such as details of treatments, services and other information that you may be interested in.
Some pages of our website also include third party cookies, which are cookies not set by theagelessclinic.com.
These cookies are usually supplied by our business partners and help us to make sure that we only send you information that’s interesting and relevant to you and for analytical purposes.
Cookies used by theagelessclinic.com:
To monitor site usage to allow us to provide a better user experience and to improve our products and services.
Google analytics – They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works. These cookies collect information in an anonymous form.
CC Avenue – To handle payments. As we don’t store any credit card details on our servers, we need Stripe to be able to set some cookies to process your payments for us. Accepting or rejecting cookies Most web browsers will accept cookies, but if you would prefer we did not collect data by this method, you can disable this function within your browser settings. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can find out more about turning off cookies at the independent website www.allaboutcookies.org.
Links To Other Websites
Our website may contain links to websites of other organisations. This privacy policy does not cover how that organisation processes Personal Data. We encourage you to read the privacy policies on the other websites you visit.
Children’s Privacy
Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.
Changes to this Privacy Statement
Where a change is made to this Privacy Policy it will be set out on our websites to ensure that you are aware of what information we collect and how we will use it. If we plan to use Personal Data in a way that is inconsistent from that stated in this Privacy Policy, we will inform you in advance by email or phone call if applicable, and it will be your decision as to whether or not you are happy that we continue store and process your information.
This privacy policy is effective from 20/07/2020
